Dear [FIRSTNAME],

Unfortunately this [POLICYTYPE]’s payment for your Bike Insurance policy has failed.

We will attempt to take the payment again tomorrow, if you have received a new debit/credit card you can update your card details online via your dashboard or give the office a call.

If there is another reason that payment has not gone through, please call the office as a matter of urgency.

Many thanks,

The Pedal Cover team