You need to read and reply to this email with the information below before we can proceed with your claim.

Hi [FIRSTNAME]

Thank you for submitting your race withdrawal form. A copy is attached to this email.

Yellow Jersey will handle your claim in-house with our own award-winning claims team. We aim to make the entire process as seamless as possible. The sooner you can provide all of the following items, the sooner we can process your claim.

Please include these as attachments to your email, rather than inserting or embedding into the email. The quality is much clearer, and this can speed up your settlement process.

Information about yourself:

A copy of your photo ID (passport or driving licence)
Proof of address (utility bill or bank statement)

These need to be two separate documents

Event information:

Receipt confirming your entry payment
Terms and conditions or other confirmation from the event organiser that entry fees are non-refundable
Proof of withdrawal from the event (e.g. an email from the organiser acknowledging your withdrawal)

Reason for withdrawal:

The medical report from a medical professional who examined you, advising you to not take part

This cannot be a self-diagnosis

If you would like to speak to a member of our claims team to talk you through the process, just pick up the phone. You can speak to Yellow Jersey’s claims department directly on 0333 003 0600, Monday to Friday 9am to 5pm. We’re always here to help, or hear about your next two-wheeled adventure.

Yellow Jersey

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