New Accidental Damage claim

 

Customer: [FULLNAME]

Policy: [POLICYNUMBER]

Email Address: [EMAIL]

Phone Number: [MOBILENUMBER]

 

Please contact customer to request photographs of bike damage, and any further details you require to carry out an initial assessment. If bicycle is a candidate for carbon repair and total bike value justifies anticipated repair cost, then organise collection and begin inspection process.

If repairs can be carried out by a local bike shop and the bike value justifies the anticipated costs, please inform Yellow Jersey via claims@yellowjersey.co.uk.

If the damage to the bike outweighs any option of repair, please inform Yellow Jersey via claims@yellowjersey.co.uk.

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